Return & Refund Policy

Thank you for your interest in our online store. We understand the importance of customer satisfaction and strive to ensure that each order meets your expectations. While we do not have a formal refund or return policy, we are committed to working with you to resolve any issues and ensure your satisfaction with your purchase.

If you encounter any problems with your order, such as receiving the wrong item or a defective product, please contact our customer support team as soon as possible. We will do our best to address the issue and find a suitable solution. This may include sending you a replacement item, providing store credit, or exploring other options to rectify the situation.

To assist us in resolving any issues effectively, we kindly request that you provide detailed information about the problem, including order number, item description, and any relevant supporting evidence, such as photographs. This will help us better understand the situation and offer the most appropriate resolution.

Please note that certain circumstances may not be eligible for resolution, such as products damaged due to customer mishandling or misuse. Additionally, if an item is personalized or customized, it may not be eligible for return or refund unless there is a manufacturing defect or error on our part.

Our primary goal is to ensure your satisfaction with every purchase. We appreciate your understanding and cooperation in working with us to resolve any concerns that may arise. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.